Privacy Policy

Boss Multispeciality Hospital, Bangalore

Boss Multispeciality Hospital (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of patients, visitors, and users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through phone, WhatsApp, or online forms.

1. Information We Collect

We may collect the following information when you interact with our hospital or website:

  • Name, phone number, and email address
  • Appointment requests and enquiry details
  • Basic health-related information shared voluntarily by you
  • Call recordings (for quality and safety purposes, where applicable)
  • Website usage data such as IP address, browser type, and pages visited

We collect only the information necessary to provide medical services and respond to patient enquiries.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To schedule appointments and respond to medical enquiries
  • To provide healthcare services and follow-up communication
  • To contact you regarding treatment, test reports, or hospital services
  • To improve our website, services, and patient experience
  • For internal records, safety, and compliance purposes

We do not use patient information for unsolicited marketing.

3. Patient Confidentiality

Boss Multispeciality Hospital strictly follows patient confidentiality practices. All medical information shared with us is treated as confidential and handled only by authorized medical and administrative staff.

We do not disclose personal or medical information to third parties except:

  • When required for medical treatment or referrals
  • When required by law or government authorities
  • With the patient’s consent

4. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behavior and improve website performance. Cookies do not collect personally identifiable medical information.

You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or external resources. Boss Multispeciality Hospital is not responsible for the privacy practices or content of those websites.

7. Children’s Privacy

Our services include pediatric care. However, personal information of children is collected only with the consent of a parent or legal guardian and is handled with strict confidentiality.

8. Changes to This Privacy Policy

Boss Multispeciality Hospital may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Boss Multispeciality Hospital
Bangalore, Karnataka
📞 Phone: +91 9986607601
📧 Email: info@bossmultispecialityhospital.com

Last Updated: 15/12/2025